Shopify how-to Aug 11, 2026 4 min read
How to Use Tailor Size Guide with Gorgias on Shopify
Support sees size data in the ticket sidebar. Faster resolution, fewer escalations.
What Agents See
In the Gorgias ticket sidebar: customer's saved measurements, size purchased on the relevant order, the chart for that product, recommended replacement size if return is in question.
Setup
Tailor Size Guide settings → Integrations → Gorgias → connect. Sidebar widget appears in Gorgias automatically.
Use Cases
"What size did I order?" — agent sees instantly. "Should I size up?" — agent reads the recommender output. "Do you have my size in stock?" — sidebar shows live inventory by size.
FAQs
Gorgias integration?
Yes — sidebar widget.
Why?
Faster sizing ticket resolution.
Sizing data in support flow
Tailor Size Guide ships a Gorgias sidebar widget for agents.