Returns & CX Mar 22, 2027 5 min read
How to Partner with a Reverse-Logistics Provider
At >100 returns/month, partner with a reverse-logistics provider. They handle: pickup, inspection, restocking decision, liquidation. Frees you to focus on growth.
The Chart
| Provider | Best For | Pricing |
|---|---|---|
| Optoro | Mid-large brands | Custom (based on volume) |
| Inmar | Enterprise | Custom |
| GoodCity | Mid-market | Per-unit fee |
| Returnly Logistics | Small-mid | Combined with Returnly app |
| Loop Returns | Self-service alternative | Loop subscription |
FAQs
When does in-house become unsustainable?
When returns > 100/month + you're storing more than back-of-warehouse space allows. Reverse-logistics partner takes over physical handling.
Lose visibility?
No — partners give online dashboard with status of every return. Better visibility than internal often (standardized data).
Need this on your store?
Tailor Size Guide ships pre-built size charts for Shopify.