Returns & CX Mar 27, 2027 5 min read
How to Use AI Chat to Answer 'What Size Am I?'
AI chat handles 70%+ of pre-purchase size questions: 'I'm 5'7, 140 lb, what size?'. Frees humans for complex cases. Setup with chat + AI fit recommender.
The Chart
| Tool | How It Helps |
|---|---|
| Tidio + AI | Auto-recommends size from customer measurements |
| Intercom Fin | Reads size chart + product data, recommends |
| Gorgias Automate | Pre-purchase + post-purchase ticket automation |
| Tailor Size Guide AI Fit | API for custom chat integrations |
| Custom GPT (OpenAI) | Trained on your size charts |
FAQs
Reliability of AI for sizing?
Good for typical bodies + standard products. Edge cases (DD+ bras, athletic builds, plus sizes) still need human review. Set escalation triggers for complex cases.
Privacy concerns?
Customer body measurements are sensitive data. Use GDPR-compliant chat tools. Don't store more than necessary. Provide clear privacy notice.
Need this on your store?
Tailor Size Guide ships pre-built size charts for Shopify.